Our Aged Care team provide a comprehensive range of support services aimed at allowing you to be more independent at home and in the community in which you live, thereby enhancing your quality of life.
The CHSP provides entry level care if you are managing on your own but just need a little bit of help, or help for a short period of time whilst waiting for other funding to become available.
A HCP provides access to a wider range of services, more freedom to choose what services you spend your funds on, and the reassurance that once your package is allocated it stays in place.
We provide a range of transport options to eligible members of our community including
In partnership with Meals on Wheels NSW B.W.N.G. can provide frozen meals, or freshly cooked hot meals.
Accessing the help you need can seem daunting, but our friendly team are here support you and your loved ones at every step.
The first step in accessing the help through a HCP or the CHSP is to register with My Aged Care.
Accessing the help you need may seem daunting, but the friendly and experienced team at BWNG is here to guide you through the whole process.
You are eligible to receive government-funded aged care services provided by BWNG if:
My Aged Care is the starting point to access Australian Government-funded aged care services. Their phone line and website can help older Australians, their families and carers get the help and support they need, and learn more about Australia's aged care system.
My Aged Care provides:
A trained Assessor will conduct to face assessment with you in your home, to talk about your needs and circumstances. The assessor will tell you what services you are eligible for, or explain to you why you are not eligible.
If you are approved to receive services through My Aged Care, there are two ways that you can connect with BWNG to organise your services:
Registering for your assessment online is easy, and takes 15 to 20 minutes to complete.
You can complete this application yourself or on behalf of a friend or family member.
If you would like to help you prepare for your assessment, or have questions about the process, call our Aged Care team today 6558 2454.
B.W.N.G. is proud to be one of the largest employers in the Gloucester Area. Our team is a great balance of born and bred locals with a wealth of local knowledge, and newcomers with broad industry experience and fresh ideas.
Our dedicated Community Connectors are generally your main point of contact for any changes or questions.They liaise with you to book appointments and organise your services. They also perform reviews of your care, to ensure your needs are being met as your situation changes, and can answer any questions you or your loved ones may have around your care.
B.W.N.G's Community and Aged Care Services Officer coordinates our transport programmes, organises participating volunteers, and liaises with partnering organisations such as Cancer Council NSW and Hunter New England Health.
Our Meals on Wheels Organiser, in a nutshell, ensures the smooth operation of Gloucester's only Meals on Wheels service. The Meals on Wheels Coordinator creates the monthly menu, talks to you about your order (and changes to orders), and communicates with the cooks and volunteers who prepare and deliver your fresh hot meals.
If a person receives approval for their care to be funded through a Home Care Package (rather than CHSP), and has registered as a client with B.W.N.G, our dedicated Home Care Package Officer will oversee the provision of their services, acting as a bridge between the client or their loved ones, and the government bodies responsible for the funding of their care. As a person's needs may change over time, our Home Care Package Officer will also conduct scheduled reviews, and help structure your package to help you get the best value from your funding and ensure your services suit your needs
Our team of Support Workers and Aged Care Administrative Staff are coordinated by B.W.N.G's Ageing and Disability Team Leader, who liaises with external agencies and organisations, and navigates the Government programmes that allow us to provide the services our community relies upon.
"Great Support Workers enrich the lives of the people they care for, and are the most important ingredient of a great service".
- Anna Burley, BWNG CEO
The friendly faces, kind ears and helping hands that visit your home and provide your care are qualified Support Workers employed by B.W.N.G.
Our Support Workers are coordinated and assisted by a small but dedicated crew of administrative staff.
If you have any questions about our client services, or would like to know more about our staff structure please contact our team.
We would like to acknowledge the traditional custodians of this land from the Worimi and Biripi Country
and pay our respects to Elders past, present & future.
(Artwork: 'Home' by a team of local Indigenous Artists)